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Company: PRISYM ID

Role: Customer Facing Graduate in Customer Support Services

Location: Wokingham and WFH

Salary: £30,000

Start Date: February/March 2022

This is an exciting opportunity to begin your IT career as a member of the PRISYM ID Graduate Scheme. Are you eager to learn and comfortable work well under pressure? You will actively be involved in a market leading, fast growth company that stands at the forefront of technology for content and label management. Apply today!

Who is the company?

• PRISYM ID’s software has simplified regulated labelling for the medical landscape. Providing life science organizations with a validation ready cloud-based label printing platform that’s simple, standardized and scalable.
• Our unique technology assures compliance for 10 million+ products are labelled and printed correctly every year. Helping to offer patient certainty and safety through the complex web of content beneath the label. Focusing on the intricate details such as, variable text, country-specific requirements and regulatory compliance.
• Providing leading regulated content, artwork creation, and label management software designed specifically for medical device manufacturers, clinical trials, and the pharmaceutical market.

What is the role?

• You will be focused upon developing your people skills, your organisational skills, and your problem-solving skills. Gaining exposure to various career routes and departments during this time including Engagement Management (Programme Management), Professional Services, and Tech Support.
• You will learn technical information and how to communicate this in a  non-technical manner and vice versa.
• You will improve your ability to foresee problems along with providing both short and long-term solutions.
• You will work in a technically challenging yet rewarding environment helping you push your limits by having the ability to influence and be recognised within your role.
• By the end of the Graduate Scheme you will be a key member of one the Customer facing technical teams mentioned above, bringing PRISYM ID’S innovative solutions to market.

Why should you apply?

• You will join an internationally growing company where you will grow together with others on the graduate scheme through the help of an extremely detailed onboarding plan and PRISYM ID academy to guarantee your success as a graduate.
• You will join a culture that promotes continuous change and development and strives for you to continually improve in a fast-paced environment.
• You will benefit from excellent training programmes focusing on personal development as well as providing further training with the ability to gain credentials.
• Other Benefits:
• A highly competitive compensation package
• Company pension
• 25 days annual leave per year 

Who is best suited to this role?

• You have achieved a 2.1 or above at degree level (Preferably from a STEM discipline).
• You are eager to learn about new technology and you are ready to be trained on product knowledge and build customer knowledge.
• You are ready to build and maintain customer relationships through excellent communication skills.
• You are proficient across all Microsoft Office Applications.
• Experience is not necessary however an understanding of technology from University may be used to support this, 0-3 years in Consulting, Support, Delivery or similar experience is also welcomed.
• A full UK driver’s licence is desired but not compulsory.
• You must have the right to work in the UK as VISAs will not be sponsored and have the ability to travel to both Europe and the USA occasionally.

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